I Noticed there are a lot of comments on bad customer service and rude staff. I saw Pippin and enjoyed that as well and Jesus Christ Superstar was a great way to start the Easter holiday. They were great and even made my husband laugh out loud which never happens. Yesterday I saw Mama Mia and loved Donnas two friends. I saw 42nd street years ago in Chicago, this group was just as good. It was a very disappointing trip and I would not return. The next morning we decided to check out and not stay the second night because the room was too dirty and the bed too noisy and uncomfortable. It was much nicer there and I even won some money. We walked through the outlet stores and had a drink and played video poker at Centriale. It was a very long walk but well worth it. At this point I met up with my husband who lost in the poker room and we headed over to the Fox tower and casino. The bartender ignored me for 20 minutes then when I finally ordered my drink I was informed they didn't have my brand. The video poker machines at the bar that I played were not in good working order with most of the buttons sticking and the max coin was 25. Very cramped space with a few tables crammed in. I found the Halo bar which is in the Pequot Casino behind a large black curtain. I wandered around the casinos and played a few slot machines but my money disappeared to quickly I could not play. We ended up eating at the Hard Rock Cafe.

We went to the Veranda Cafe for lunch but after being seated for 15 minutes we left since a server never came. So I got two bottles of water for $19.95! I walked around and checked out the menus at the various restaurants and found the food to be extremely overpriced. Also, I could not connect to the WiFi in the room on either my cell phone or my tablet and I did not use the fitness center. Ok so the water was in the room along with a refrigerator but there was no coffeemaker or newspaper. The reservation said there was a resort fee of $19.95 per night which included WiFi, in room coffee and tea, access to the fitness center, two bottles of water and a newspaper. The bed was also very old and made a lot of noise when you moved. I found that disgusting and was thankful I brought my Clorox wipes with me.

The bathroom was not clean, there was hair in the sink, on the floor and on the toilet. The furniture and carpeting was worn and dated in much need for an update. The room was on the 10th floor with a view of the building and air conditioning units. Upon arrival, the room was not ready so they took my cell phone and called me when the room was ready for check in. Booked a two night stay at the Pequot Tower for some rest and relaxation.

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